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About Us

SmartTalks.ai is here to revolutionize the market and put an end to basic chatbots.

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Welcome to the era of intelligent conversations!

It is with great enthusiasm that we share significant news about our journey. After 8 years of operation, focused on the tourism, entertainment, and hospitality sectors, we have reached an inflection point that reflects the current market transformations and propels our growth.

We live in a time of rapid evolution, driven by Generative Artificial Intelligence, which is revolutionizing how we communicate and interact. According to the Brazilian Chatbot Map data, the market is at a saturation point, after all, there are more than 670 thousand chatbots created and many of them still do not deliver the desired experience. Faced with this scenario, we decided it was time to evolve and reposition our brand.

We are pleased to announce that Guide121 has become SmartTalks.ai! Our new identity represents not only a new name but also a renewed commitment to excellence in communications and intelligent resolutions. We are focused on continuing to bring innovation and transforming the interaction of brands with their customers by creating clear and resolutive dialogues.

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Clarissa Santiago

CEO SmartTalks.ai

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Mission

Our mission is to bridge the gap between brands and people through innovative, AI-powered communication solutions.

Vision

To become the world's leading provider of intelligent conversation solutions.

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Leadership

Founded in 2016 by two female tech entrepreneurs, SmartTalks.ai is repositioning itself in 2024 with a leadership centered around Clarissa Santiago, one of its co-founders and now the company's strategic CEO.

Clarissa holds a Telecommunications Engineering degree from INATEL and an MBA in Trends & Innovation from ESAMC, with over 15 years of experience in innovation projects, business development, and digital platforms.

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